• Professional Experience
    2012 - Present
    Advanced Services - Hosted Collaboration Solution (HCS) Practice Team
    2007 - 2012
    Professional Services Team - Plan Design Implement (PDI)Project lead (full PDI) for a WW financial and rating Agency.Cisco UC, Cisco UCCE, Cisco CVP, Mobile Agent.Project and Team lead (PDI) for a WW Service Provider.Cisco UCCH, SIP Proxy, Cisco CVP, CUIC, Managment Portal, Cisco UCS B series.Key numbers: 22 000 agents, 16 000 CVP ports, 80 SIP gateways, 40 CUCM servers.Multiple Migration Projects (France and US - BNPP, Public Sector, APL ...)
    2006 - 2006
    Learned Technologies: LAMP: Linux Apache MYSQL PHPNagios - Cacti - Syslog-ngBasic switching: Dell Powerconnect - FoundryCisco CallManager 4
    2006 - 2006
    Learned Technologies: SIP Gateways: Audiocodes (3G - IVR integration)Cisco Pix 515Microsoft (Active DIrectoy, IIS, SQL)
    2003 - 2005
    Learned Technologies: Windows Server 2000 and 2003 (Active Directory, GPO, Sysprep, Ghost-Casting, PXE)Lotus Domino/Notes 5/6Linux Samba deployment
    Show All Professional Experiences (2)
  • Educational Background
  • Professional Skills
    Collaboration Solutions
    Architecture
    Cisco ICM
    Enterprise Collaboration
    Telecommunications
    SIP
    VoIP
    Cisco Call Manager
    Cisco
    Contact Centers
    Enterprise Architecture
    Cisco Technologies
    Call Center
    Contact Centre
    Enterprise Communications
    Contact Center Design
    H.323
    IPCC
    Cisco UCCE
    VMware
    UC&C
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