• Professional Experience
    2004 - 2008
    Directed 48 Relationship Managers with responsibilities for defending software subscription revenue and identifying sales opportunities.Managed large-scale, on-site software training initiatives for as many as 21,000 users with as many as 65 staff for firms like Wachovia Securities, TD (Canada), and Morgan Stanley. Directing internal Sales Training for 400+ field staff.
    2001 - 2004
    Developed and managed successful client engagements in the areas of Corporate Training & Development, Knowledge Management, Business Strategy, Business Process Reengineering, Continuity, and Product Development.
    1998 - 2001
    Managed and delivered successful multi-staffed client consulting projects for well-known, multi-national organizations like Credit Suisse First Boston, NASA, U.S. Postal Service, Unilever, BP, Ford, The Los Angeles Times, Shell, Northrop Grumman. Led high value initiatives in the areas of project management, enterprise knowledge management, product development, business process reengineering, e-learning and best practice solutions.Expanded focus of sales proposition process to include corporate strategic solutions and documentation development.Worked widely across Europe and the United States.
    1997 - 1998
    Managed delivery for $1 million contract with Brazilian government to develop telecommunications system test platforms.Captured and documented customer requirements and specifications phases and built marketing and sales infrastructure.Directed daily operations including P&L responsibility, staff, strategic planning, marketing and sales.Worked across the United States and extensively in Brazil.
    1996 - 1997
    Generated $500,000+ in solutions sales, earning #1 account rep status in less than 1 year by harnessing key industry accounts including newspapers/magazines in North and South America, the Pacific Rim and Australia.
    1991 - 1997
    Worked full time in college as a guide since 1984, then weekends and holidays thereafter for many years. Guided Class V expert whitewater rafting trips on some of North America's most challenging Rivers.Guided more than 60 rivers in California, Oregon, Colorado, Massachusetts, West Virginia, Pennsylvania, Chile, and New Zealand, including several pioneering exploratory descents.
    1993 - 1996
    Sold, delivered computer-based publishing systems to major metropolitan newspapers including LA Times and SF Chronicle.
    1989 - 1993
    Of 400 staff, one of 5 asked to create a startup division tailoring technology to a new vertical marketplace.Built/managed a department of 12, including support infrastructure, customer database system and training curriculum.Managed presence and relationship with key clients including US West, GTE, and Telmex.Managed projects across the United States, Europe, Canada, and Mexico.
    Show All Professional Experiences (8)
  • Educational Background
    1983 - 1989

    Took two year adventure/study hiatus in New Zealand and across the United States.

    Extra-activity: President & Founding Member, Chico Chapter of the National Society of Performance & Instruction (NSPI) American Society of Training & Development (ASTD)

    1979 - 1983
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