Fredy Daza

In charge of the DBSi-SAP implementation at the GECOLSA MACHINERY GROUP composed by the dealerships in Colombia (Gecolsa, and NTS), Guyana (MACORP), Bahamas (M&E) and the satellite office at Miami (MCA). Control over all the activities and negotiations with Caterpillar and accenture, coordinator of the change management across the entire organization “selling” the system to all users for “buy in” the change. Mobilize all dealership towards DBSi by communicating and providing results to the board of directors.

In charge of a Cat warranty recovery improvement, with benefits of US 200.000. Communicate to all people responsible of the Service department on the Warranty process and how can this impact in the bottom line for the organization. Project was not finalized due the start of DBSi-SAP at the machinery group.

Responsible of the implementation of DBS (Caterpillar Critical Application software) at MACORP (Cat dealer in Guyana) and M&E (Cat dealer in Bahamas). These tasks were performed onsite and includes Software installation, end user training and change management for all the employees of those companies. This implementation took place to put all the companies in the same platform for the DBSi implementation

- Installation, commissioning and support of 10 Aquila systems (GPS based blasthole Drilling system) at Intercor Mine site in Colombia (South America). With this experience I proposed some improvements for the depth encoder device installed on DMM Ingersoll Rand drills. I also was in charge of the inventory management and the warranty procedures including some administrative tasks like the Field Service Report issuing. Guided the customer in the proper use of the information provided by the system. Additionally I was part of the crew that installed the Trimble radio infrastructure, METS software and the GPS base at Intercor Mine site.- Installation, commissioning and support of 5 dozer CAES systems at Intercor Mine site. In charge of the technical support in software (CAESOffice, METS) and in hardware during the time of the operation.

Support the customer in different product lines of Caterpillar equipment. Through ODBC and SQL tools, used the Caterpillar Database in order to define different marketing strategies according to the customers. Suggest Maintenance procedures to the customer in order to have the maximum performance of the equipment at lower cost.