Gal Zolkover

Training manager at Intucell
Bar-Ilan University
Israel

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Biography

Tranning Material Developer and Manager, also Project Manager in a wide variety of technical training issues. Particularly interested in Computer's Networking and telecommunication , Always interested in working with people, as well as new...

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Professional Experience

2007 - Present

Technical Trainning Expert - Alvarion

Creating and managing Tranning Materials includind development of: methiodology;PPT;labs;Certification Tests;Animation;E-Learning Courses;E-Learning platform;instructing the technical instructurs;instructing in courses

2011 - Present

Training Manager - Intucell

Responsible for of all the training activities in the company both external to customers and internal to the company's employees. Manage the technical topics and the knowledge in the company as well as the training infrastructure,e-Learning and webinars.

2011 - 2011

Tier 3.5 Escalation Engineer - Allot Communications

Working closely on strategic customers, especially on presale/post-sale environments.Handling escalated incidents prior to escalation to R&D In-depth problem investigation. Communication with customers for troubleshooting. Problem reproduction in lab environment. Working with R&D on new features/versions/problems. Helping product managers with problematic setups (on site) and new features.

2007 - 2011

Technical Trainning Manager - Alvarion

The position includes the following responsibilities: Creating working procedures and methodologies.Working side to side with L3/L4 customer support. Customer facing - instructing strategic accounts courses.Instructing the instructors/ Customer support / Field engineersCreating and managing Training Materials including:Creating course materials including,PPT,Hands On labs,Certification TestsProducing E-Learning CoursesCreating and maintaining E-Learning platform

2006 - 2007

Main Legal Contact & curriculum leader - Cisco Networking Academy

Managing the "Cisco Learning Plan" in 6 different academies. Including: hiring the instructors; training the instructors; conducting QA; instructing courses; managing the instructors team

2002 - 2006

Instructor - Cisco Networking Academy

Instructor of the CCNA curriculum

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Professional Skills

Creating training materials including the multi media content creating and implementing methodologies,recruiting enabling and managing instructors, Creating and Maintaining E-Learning platforms.
Educational Background

2005 - 2007

M.A in education - Bar-Ilan University

2004 - 2005

fulfillment of B.A in sociology - Haifa University

1999 - 2001

B.A in computers - EYC

Gal Zolkover | LinkedIn

Tier 3.5 Escalation Engineer at Allot Communications; ... Bar-Ilan University Haifa University EYC ... See who you and Gal Zolkover know in common;

http://www.linkedin.com/pub/gal-zolkover/3/a12/202

Gal Zolkover - Israel | LinkedIn

Tier 3.5 Escalation Engineer at Allot Communications; ... Bar-Ilan University Haifa University EYC ... See who you and Gal Zolkover know in common;

http://il.linkedin.com/pub/gal-zolkover/3/a12/202/es

אושרת דהן - Israel | LinkedIn

View אושרת דהן's (Israel) professional profile on LinkedIn. אושרת דהן -- Location Israel Join LinkedIn and ...

http://il.linkedin.com/pub/%D7%90%D7%95%D7%A9%D7%A8%D7%AA-%D7%93%D7%94%D7%9F/30/23/a80

Josh Lewin - Israel | LinkedIn

Josh Lewin Location Israel Industry Telecommunications Join LinkedIn and access Josh Lewin’s full profile. As a LinkedIn member, you'll join 200 million other ...

http://il.linkedin.com/in/joshlewin

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