• General Summary
    Heather McCalley
    Heather McCalley
    Independent cyberintelligence analyst
    Birmingham, Alabama, États-Unis
    LocalityBirmingham, Alabama, États-Unis
  • Contact Information
  • Professional Experience
    2011 - Present
    hunting cyber criminals, cyber crime intelligence collection and analysis, anti-fraud analysis, project management, technical proposal writing, digital forensics, open-source intelligence investigations
    2010 - 2011
    chasing cybercriminals:•Investigated cybercrimes using open source intelligence and the extensive resources of the UAB Phishing and Spam Data Mines, providing complex analysis that complements federal and state law enforcement agency data. Particular expertise regarding the M1r-Bra1n hacking group currently under FBI investigation.•Employment of the Seven Phases of Phishing Investigation including spam, bounceback, website and kit analysis, phish clustering, search warrant result analysis, and open source intelligence.•Primary investigator for Alabama’s Operation SwordPhish, a federally-funded initiative to combat online financial fraud related to Alabama-based corporations, web servers, or consumer victims.•Worked closely with Bank of America, Citibank, Regions Bank, and eBay & PayPal, among other targeted brands, to provide phishing incident response and analysis of trends in fraudulent activity. •Initial Project Manager for the PhishIntel online portal for law enforcement and industry investigators (see http://phishintel.cis.uab.edu). Wrote requirements and design specifications, tested application, launched product via tutorial sessions at the 2010 Microsoft Digital Crimes Consortium in Montreal, Quebec. Ensured the quality of information in the underlying database.
    2009 - 2010
    •Managed several day camps for teens covering Java, robotics, and Alice animation software; taught Alice to high school seniors at Holy Family Cristo Rey •Research results presented in ALADDIN: Drawing the GENIEous Out of the Kid, funded by the National Science Foundation.
    2008 - 2009
    •Visually confirmed over 10,000 phishing websites and reported them to law enforcement through Digital PhishNet. •Investigated phishing incidents for several industry partners including extraction of plaintext and obfuscated drop e-mail addresses from phishing kits and compromised servers. •Led team of student phishing incident response specialists.
    2008 - 2008
    •Solved Help Desk queries for publishing company, supporting 1,500 PC and Mac workstations through remote support software and on-site visits. •Employed troubleshooting, analytical, and customer service skills to lead the department in the number of support tickets opened and resolved. •Provided classroom and one-on-one training to employees migrating from Macs to PCs. •Clearly communicated technical and non-technical information to peers and throughout organization.•Demonstrated ability to solve problems creatively under time pressure.
    2008 - 2008
    Desktop Services and Support
    2002 - 2007
    Served on various committees including Finance, Nominating (Chair), Women of Distinction
    2002 - 2003
    Doubled the event size from 1,000 children to 2,000 children in one year through marketing and coordination with local schools; established physical security plan for finish line area that is imitated nationwide.
    1998 - 1999
    Directed all flow of funds and performed financial analysis for four area restaurants, including the highest volume location in the world.
    1993 - 1995
    Managed portfolio of small-to-medium sized business loans, developed banking relationships in greater Birmingham area, and earned top-sales award for credit card initiative. Assisted clients with managing their cashflow efficiently and profitably by helping them forecast future funding needs and identifying appropriate opportunities for filling those needs.
    1993 - 1995
    commercial lending
    1988 - 1992
    Communications/Media group, 1990-1992; Wholesale Banking Training Program, 1988-1990.
    1988 - 1992
    Communications/Media specialty lending group, 1990-1992; Wholesale Banking Training Program, 1988-1990.Excelled in two-year Wholesale Banking Training Program, earning coveted position in cable TV specialty lending group; managed a $200 million portfolio comprised of New England area clients. Professional development included Richardson Relationship Sales Training and Finance and Corporate Financial Statement Analysis taught by Wharton Business School professor. Training program rotation included Large Corporate Banking, Cash Management Services, and International Banking.
    Show All Professional Experiences (12)
  • Educational Background
    2006 - 2011

    Graduate Assistant in Computer Forensics Research Laboratory

    Extra-activity: Association for Computing Machinery

    2006 - 2009

    Extra-activity: Association for Computing Machinery

    1984 - 1988

    Extra-activity: Business Manager, The Chronicle daily student newspaper

  • Professional Skills
    phish identification, investigation, takedown
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