• Profile
  • Vice President, Global Maintenance Services at Avaya
  • Raleigh-Durham, North Carolina
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  • Professional Experience

    2011 - Present
    Global leader responsible for maintenance service product line driving over $1.7B in annual revenue.• Launched global annuity offer to enable global growth • Improved global renewal rates by 15% • Introduced innovative services management dashboard and secure hosted connectivity model to improve time to resolution by 21%.
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