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- EMC, EMC Corp - Vice President of Quality, VP of...
- Fitchburg State College
- Boston et périphérie, États-Unis
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Professional Experience
2004 - Present
* we bring tools, infrastructure, and analytics to help the business identify, quantify, and improve on its Quality challenges
* we provide assessments, improvements, and recommendations to design, implement, and drive quality that positively impact our customers
* we educate, consult, and measure EMC’s performance, and validate results by monitoring customer loyalty
Through:
* Enterprise Data Governance - enable EMC to manage its information assets by improving the quality of the product data
* Quality Program Management - drive consistent cross functional initiatives that improve EMC product and process quality
* Reliability - provide information to ensure the product and business is meeting quality criteria
* Quality Information Reporting - build a measurement infrastructure to capture product, process and solution quality
* Audit - ensure compliance to industry standard requirements
* Customer Loyalty - provide validation of improvements through voice of the customerEducational Background
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Jim Bampos | LinkedInJim Bampos. Jim Bampos is Vice President of Customer Quality at EMC. Jim has almost 30 years experience in developing and managing customer experience, quality, and ...http://www.linkedin.com/in/jimbamposJim Bampos profiles | LinkedInJim Bampos 2 of 2 profiles View Full Profile; Jim Bampos Title Vice President of Quality at EMC ... VP of Quality at EMC Corp, Vice President of Quality at EMC Summary:http://www.linkedin.com/pub/dir/Jim/BamposHow To Give Your Customers A Voice In Growth Planning | Fast CompanyJim Bampos, VP of Customer Quality at EMC Corporation, was one of the show stealers--and for good reason. Unlike many companies who talk a good game about putting ...http://www.fastcompany.com/1757022/how-give-your-customers-voice-growth-planningCXPA Leadership & Governance - Customer Experience Professionals ...EMC. Jim Bampos is Vice President of Customer Quality at EMC. Jim has more than twenty years experience in establishing and managing quality, ...http://www.cxpa.org/?page=leadershipShow all Web search results (749)Images Search Results
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EMC.nowQ2 2009 copyLed by EMC VP Jim Bampos, the EMC Voice of the Customer team and the work they do are the focus of this issue’s cover...
March 22, 2011 B2B Case Study: EMC Puts The Voice Of The Customer ...As EMC’s Jim Bampos said, “If you have strong analytics along with partnerships with the business, it doesn’t matter how many people you have.”
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Locality Boston et périphérie, États-Unis Contact Information
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jim bampos vice president of customer quality emc
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Jim Bampos of EMC Corporation | Flickr - Photo Sharing!
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jim bampos vice president of quality emc corp
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Jim Bampos - CXTools
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EMC VP of Customer Quality Jim Bampos: EMC Focused on Total Customer ...
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How TCE Changed EMC - Chuck's Blog
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EMC President of BRS B.J. Jenkins: Information Always Needs Protection ...
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EMC President and COO of Global Services, Howard Elias: Time to Make ...
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Spotlight on Innovation in Customer Experience Management at the ...
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Real Time Research, Hot IT Trends: #theCUBE 2012 Summer Tour ...
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SEPG North America 2009 | Keynote Speakers
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EMC World 2012
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Enderle Group | Providing Perspective for Today's Technology Leaders
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Jim Bampos | LinkedIn
Jim Bampos. Jim Bampos is Vice President of Customer Quality at EMC. Jim has almost 30 years experience in developing and managing customer experience, quality, and ...
http://www.linkedin.com/in/jimbampos
Jim Bampos profiles | LinkedIn
Jim Bampos 2 of 2 profiles View Full Profile; Jim Bampos Title Vice President of Quality at EMC ... VP of Quality at EMC Corp, Vice President of Quality at EMC Summary:
http://www.linkedin.com/pub/dir/Jim/Bampos
How To Give Your Customers A Voice In Growth Planning | Fast Company
Jim Bampos, VP of Customer Quality at EMC Corporation, was one of the show stealers--and for good reason. Unlike many companies who talk a good game about putting ...
http://www.fastcompany.com/1757022/how-give-your-customers-voice-growth-planning
CXPA Leadership & Governance - Customer Experience Professionals ...
EMC. Jim Bampos is Vice President of Customer Quality at EMC. Jim has more than twenty years experience in establishing and managing quality, ...
http://www.cxpa.org/?page=leadership
Walker Video - Customer Strategy Q&A with EMC’s Jim Bampos
Vice President of Total Customer Experience, Jim Bampos, shares EMC's customer strategy and the components of their customer program. He talks about the progress the ...
http://www.walkerinfo.com/knowledge-center/videos/Jim-Bampos-EMC.asp
Hearing Voices of Loyalty
"We drove ourselves to be much more consistently customer focused," says Jim Bampos, ... EMC has identified a hierarchical "pyramid" of needs that drive loyalty.
http://www.emc.com/leadership/business-view/hearing-voices-of-loyalty.htm
Julie Tillman | Spoke
Executive Assistant to Jim Bampos, Vice President, Information & Quality Management at Emc Corporation
http://www.spoke.com/info/p7t9TAJ/JulieTillman
Boston CMO Club Dinner and Roundtable, Monday, November 5, Speaker ...
Boston CMO Club Dinner and Roundtable, Monday, November 5, Speaker: Jim Bampos, VP Total Customer Experience, EMC - Creating 360 Customer Experience Company Wide 11 ...
http://www.thecmoclub.com/pg/event_calendar/view/46521
SEPG North America 2009 | Keynote Speakers
Jim Bampos Vice President, Information & Quality Management EMC Corporation » View bio.
http://www.sei.cmu.edu/sepg/na/2009/program_keynotes.html
EMC: Rethinking How to Measure Quality | Blogs | ITBusinessEdge.com
This is EMC's big event for customers, press and analysts; they get to see the current EMC product line and. ... I had a one-on-one meeting with Jim Bampos, ...
http://www.itbusinessedge.com/cm/blogs/enderle/emc-rethinking-how-to-measure-quality/?cs=16647
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EMC Shows the Power of Big Data Analytics
CIO — This week I attended EMC's analyst briefing, but before things started I had dinner with Jim Bampos, EMC's vice president of quality. Bampos is arguably the technology industry's leading expert in the area of customer care, with one ...
Source : CIO - Published at : 6 months ago
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EMC.nowQ2 2009 copy
Led by EMC VP Jim Bampos, the EMC Voice of the Customer team and the work they do are the focus of this issue’s cover story. A labor of loyalty
Document Format: PDF - Language: enDownlad this document
March 22, 2011 B2B Case Study: EMC Puts The Voice Of The Customer ...
As EMC’s Jim Bampos said, “If you have strong analytics along with partnerships with the business, it doesn’t matter how many people you have.”
Document Format: PDF - Language: enDownlad this document
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