• Professional Experience
    2011 - Present
    International & Morrocan Authentic Fine Dining Restaurant
    2008 - 2011
    In charge of the entire set of business operations of the two properties which includes: Pre – opening Five Star project, 93 Royal Executive Suite & Club Villa’s, 5 Food & Beverage Outlets, Conference & Banquet facilities, 8 Swimming Pool and a state-of-the-art Health Club & Spa. Project approval for € 6.5 Million from IFC (World Bank)Represented Coco Ocean Resort & Spa in West Africa & Europe in Trade & Hospitality FairsSuccessfully made energy conservation a priority during planning & implementation stage by suggesting solar roof panels, recycling waste water etcCoconut Residence, an all suite hotel, with 34 Luxurious Suites, 3 Food & Beverage Outlets, Conference & Banquets facilities. Turnover of both properties € 7.5 Million per annum.
    2007 - 2011
    Pre Opening Support for Hotels under Development.Asset Review and Process Audit.Creation of SOP’s and Establishment of Brand Standards.Compensation Planning, HR Structure and Performance Management System.Sales Planning and Business Plan.Budgeting and Capital Planning.Asset Improvement Plan and Implementation.Budget and Capital Planning.Revenue Planning and Cost Optimisation.E – Marketing Solutions. In charge of the entire set of business operations of the two properties which includes: Pre – Opening Five Star project,150 Bedrooms,Royal Executive Suite & Club Villa’s, Presidential Suites 5 Food & Beverage Outlets, Conference & Banquet facilities, 8 Swimming Pool and a state-of-the-art Health Club & Spa.Project approval for € 6.5 Million from IFC (World Bank)Represented Coco Ocean Resort & Spa in West Africa & Europe in Trade & Hospitality FairsSuccessfully made energy conservation a priority during planning & implementation stage by suggesting solar roof panels, recycling waste water etcCoconut Residence, an all suite hotel, with 34 Luxurious Suites, 3 Food & Beverage Outlets, Conference & Banquets facilities. Turnover of both € 8 Million per annum; Reporting to Owner, Responsible for a team of 480 staff.
    2007 - 2008
    Overall Operation Head. Up-keeping of the hotel to the international standards & achieving overall profits.Identifying the training needs, developing group training methods and monitoring them. Preparing daily income and operational expenses statement for the Chairman.Managed to restructure and turn around the cash strapped hotel through prudent cost cutting measures and revenue growth.Accomplished Massive Renovations all over the Property. Successfully solved all Outstanding Disputes.
    2005 - 2007
    Overview the entire operations of 4 Star Hotels with 480 Rooms, 2 Conference Halls, 2 Banquet Halls, 3 Restaurants, 1Grand Casino and 24 Hours Coffee Shop. Overall Operation Head. Up-keeping of the hotel to the international standards & achieving overall profits. To draw basic procedures & policies for Front Office, Housekeeping, Food Beverage services, Accounts, Administration and Maintenance and thus to have overall smooth function with utmost satisfaction of all international Clienteles. Implemented various staff training workshops and standard operating procedures.
    2003 - 2005
    Pre-Opening operation for 198-rooms 5 star. Introduced operating methodologies.Maximum room’s revenue as per budgetary target.Draw basic procedures & polices for Front Office, Concierge, Housekeeping and Maintenance to have overall smooth function with utmost guest satisfaction.Ensured room’s division monthly profit in line with budget by keeping close watch on the coast.Trained all the Front office staff to meet required standard performance with special emphasis on standard politeness and general client approach. Trained motivate and counsel staff so that all the areas are under control maintained the required standard of appearance, hygiene, performance and staff relation.Co-ordinate all Sales & Marketing responsibilities including contracts with Tour operators.
    Show All Professional Experiences (3)
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