• Professional Experience
    2007 - Present
    Works closely with relationship officers in attaining service charge and deposit goals; solidify customer retention efforts by providing a superior level of customer service.Builds constructive and effective relationships with internal and external customers and is committed to meeting customer needs in a timely and accurate manner.Accountable for cash management functions.Identify those cases that are amenable to mediation or settlement and works with parties to facilitate an agreement as opposed to adjudication requiring a decision.Responsible for maintaining confidential, sensitive information and evidence in contested cases.Assist with analyzing testimony and evidence in drafting decisions.Prepare decisions addressing sensitive and controversial subject matter for final approval.Coordinate with various departments regarding resolution of issuesReporting and analysis of work load Domestic remittance Professional usage of the software to meet the time line
  • Educational Background
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