• General Summary
    Dikki Nurahman
    Dikki Nurahman
    Portfolio Management - Manager at PermataBank
  • Contact Information
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  • Professional Experience
    02/2011 - Present
    + Maintain a central point of knowledge and understanding of the overall credit risk portfolio, businesses and key areas of growth for both Secured and Unsecured Loans.+ Monitoring of key risk indicators and undertaking of risk and control self assessments pertaining to the credit area.+ Optimize any potential across various loan products to maintain growth while minimizing risk. Work with Decision Management on the propensity models.
    06/2010 - 01/2011
    + Responsible to provide ad-hoc analysis to support management in monitoring the portfolio behavior and dynamics as well as the implementation of business strategy. + Develop and implement the portfolio techniques and MIS to support business in monitoring and indicating the portfolio behavior.+ Hands-on experience with SAS Base, SAS Macro, SAS Stat, SAS EG and Excel VBA application+ Work through details and complex statistics to analyze and inference data and pattern.
    01/2010 - 06/2010
    + Facilitate other departments to implement Performance Management System.+ Build operation metrics dashboard to support management on decision making.+ Directly involved in ANZ merger and acquisition project over RBS Indonesia. Supporting in designing, implementation and control during integration phase of system and standard operation procedure.
    09/2007 - 08/2009
    Under general direction of Prince Sultan International Program for Research Scholarships, assists research chair and other investigators by performing research of emerging information technologies with following job tasks and responsibilities:+ Undertaking literature searches for the research project, interpreting and presenting the findings.+ Contribute to the project: - Developing Expert System technique & algorithm, RULES-3, under supervision Prof. Mehmet Sabih Aksoy, PhD. - Conducting research investigation and establishing simulation on Algorithmic Trading subject area under supervision Dr. Tariq Al-Naeem. Developing Complex Event Processing, Coral8 application.+ Preparing reports of appropriate research results for public presentation through seminars and conferences. Contribute to writing papers summarizing research findings for publication in peer-reviewed journals of high international standing.
    10/2004 - 09/2007
    + Extensive involvement in setting-up target and department's strategy+ Maintain existing and creating new Customer Service's Standard Operation Procedure+ Design & implement improvement projects in customer service issues Assist in preparing analysis reports and presentations for Board of Directors+ Maintain and developing company's official website+ Arrange Customer Service training module and as an instructor in ACC In-House Basic Training (IBOT) for Customer Service area
    05/2004 - 09/2007
    •Extensive involvement in setting-up target and department’s strategy
    •Maintain existing and creating new Customer Service’s Standard Operation Procedure
    •Supervise Key Performance Indicator (KPI) of 34 branches in 26 cities nationwide
    •Assist in preparing analysis reports and presentations for Board of Directors
    •Maintain and developing company’s official website
    •Arrange Customer Service training module and as an instructor in ACC In-House Basic Training (IBOT) for Customer Service area
    •Conducted several improvements in customer service delivery
    05/2004 - 09/2004
    + Learn company's basic process.+ Learn Six Sigma.+ Project assignment conducted: General Affair Information System; reduce wasted cost in printing material purchasing by improving its order, use & inventory method. Integrating all information to adopt Material Requirement Planning framework.
    06/2003 - 09/2003
    + Design client's website interface and prepare graphic material for internal needs.+ Website portfolio: - Gadjah Mada University Portal - Web Job Placement - Community of Gadjah Mada Alumnae
    03/2003 - 06/2003
    An internship program which is designed to introduce student to the professional world. Design chat room with Java technology while comparing Java2SE, RMI & CORBA performance and effectiveness.
    Show All Professional Experiences (6)
  • Educational Background
    Show All Educational Background (3)
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